Want to Lead Your Patients & Team?
Here’s how to become an instant leader.
A while back, I sat in on a Facebook Live interview with a dentist who was discussing practice management for young dentists. Like so many times, the interviewer asked the guests, “What’s the one piece of advice you would give to a dentist who is just starting out in his or her career?” And like so many “experts” the dentist replied, “Learn leadership.”
It was like asking for advice on how to live a long life and responding, “Keep breathing.”
Yes, leadership is the right answer, but have you ever looked at the number of books available on leadership? Today I looked on Amazon and found 60,000 leadership books.
Young dentists need better answers.
Young dentists need more practical answers—answers that allow them to apply what they know. Leadership comes in many styles and sizes. Leadership is a universal concept. Did the dentist mean the Leadership Lessons of Abe Lincoln…or the Navy Seals? There is a big difference.
A better question might have been: Where should I start regardless of style, personality or even mission?
What is the one thing that all leaders have in common?
The answer is followers. No one can be a leader without followers, and in a dental practice, followers are patients and staff. Not one of them will take one step forward if they don’t believe that you are the doctor that will take them where they want to go.
What is it that the followers in a dental practice want to know?
They have two silent questions in their mind. You must answer the two silent questions for them to trust you. And they must trust you to follow you.
The first question is: “Do you care about me?” So that is your starting point. Don’t take for granted that you are being perceived as someone who puts their patients and staff ahead of themselves. It takes lots of time to develop the mindset and habit set that leads to this perception. As a young dentist you need to start there and work on this.
The second question is: “Can you do the job?” or “Are you competent enough to do the job?” As a young dentist, understand that you are still in your apprenticeship stage of your career. That means there is plenty more to learn. In my career I remember taking many technical courses that were disconnected and I had to make sense of them. It was more like a self-directed apprenticeship.
Who can help you become a leader?
Mastering leadership, trust and technical dentistry is a combination you will find at The Pankey Institute. I tried numerous CE programs and read thousands, of books. But it was the inspiration and mentoring I received in the Pankey community, and the discipline of journaling (reflection) that I adopted mid-career that kept me on task towards mastery.
Today I would advise the young dentist to find a mentor or mentoring community, and when you find them, ask, “Do you care about me and can you do the job?”
That would be my advice to any young dentist looking to learn about leadership, trust and even mastery.
E3: Restorative Integration of Form & FunctionDATE: March 30 2025 @ 8:00 am - April 3 2025 @ 2:30 pm
Location: The Pankey Institute
CE HOURS: 41
Dentist Tuition: $ 7400
Single Occupancy with Ensuite Private Bath (per night): $ 345
Understanding that “form follows function” is critical for knowing how to blend what looks good with what predictably functions well. E3 is the phase of your Essentials journey in which…Learn More>