Referring Your Patients to a Dentist You Trust

September 18, 2018 Lee Ann Brady DMD

Referrals can be a real challenge, especially for those invested in building a strong relationship with their patients. It’s a bummer to let go of the many years you’ve put into developing a patient’s trust, but it happens all the time. You just have to make sure the trade-off goes as smoothly as possible.

Everyone has patients that move or need to leave their dental practice for whatever reason. As part of the service and care we have provided I like to give them a referral to an office where I know they will get the same level of care and quality.

Referring to Another Pankey Dentist

I may not know every dentist that has gone through Pankey, but I know a lot about them. I know they care passionately about dentistry based on their commitment to education and being the best dentist they can be. I also know they have learned the same approach to clinical care that I have and really understand how to connect with their patients. Many have created their own individualized, relationship-based practice.

One of the best resources I have for referrals to dentists in the Pankey family is the “Find a Dentist” link side banner on the website. I can type in their area code and find members of the Pankey Alumni association anywhere my patients are moving to. I use this resource all of the time.

I also know that I get patients referred by other Pankey dentists every month. That’s why when I look at the dues and fees I pay to belong to dental organizations, my Pankey alumni membership is the easiest one to pay. What I get back in rewards is a small cost to market my practice to other Pankey dentists looking for a new dental home for their patients.

What’s your favored referral process? Let us know! 

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About Author

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Lee Ann Brady DMD

Dr. Lee Ann Brady is passionate about dentistry, her family and making a difference. She is a general dentist and owns a practice in Glendale, AZ limited to restorative dentistry. Lee’s passion for dental education began as a CE junkie herself, pursuing lots of advanced continuing education focused on Restorative and Occlusion. In 2005, she became a full time resident faculty member for The Pankey Institute, and was promoted to Clinical Director in 2006. Lee joined Spear Education as Executive VP of Education in the fall of 2008 to teach and coordinate the educational curriculum. In June of 2011, she left Spear Education, founded and joined the dental practice she now owns as an associate. Today, she teaches at dental meetings and study clubs both nationally and internationally, continues to write for dental journals and her website, sits on the editorial board of the Journal of Cosmetic Dentistry, Inside Dentistry and DentalTown Magazines and is the Director of Education for The Pankey Institute.

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