Refund / Cancellation Policy
For courses under $500, payment is due in full at the time of registration. Cancellations received prior to 90 days before the start of the course will be honored minus a 5% administrative fee which is nonrefundable.
Courses over $500 require a $1,000 non-refundable deposit at the time of registration. The tuition balance is due 90 days prior to the start date of the course. Requests to cancel must be made in writing. Please allow 3 weeks for the refunds to be processed.
Requests received prior to 90 days before the start of the course will be subject to forfeiture of the deposit and a 5% administrative fee of the remaining course tuition. However, the remaining tuition may be transferred to another course date.
No refunds or transfers will be issued for cancellations received within 90 days of the start of the course. Pankey reserves the right to cancel or reschedule any course or scheduled faculty with advance notice to the registrant. In no event shall Pankey be liable for any cancellation or change penalties assessed by the airlines, hotels, or other travel-related expenses as a result of course date changes or course cancellations, including changes related to weather, natural disasters, or other unforeseen events.
If you are paying towards the registration of another dentist, please be aware that once you gift the funds or your pre-paid credit, they are the property of the person to whom you have gifted them. Any refunds or transfers will only occur at the request of the person registered and be issued to them.