September 4, 2024

How Invested Are We in Our Patients’ Success? 

Paul Henny DDS

By Paul A. Henny, DDS  The word “prescriptive” recently got stuck in my head. It...

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  • Practice Management
  • Communication

Please Bring Your Smartphone: Part 3


March 21, 2018 Will Kelly DMD

It's time to start thinking of smartphones as an asset rather than a detriment to dental practices. Yes, they can be distracting, but they can also pose great opportunities for connecting...

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  • Practice Management
  • Communication
  • Treatment Planning

Please Bring Your Smartphone: Part 2


March 19, 2018 Will Kelly DMD

In my last blog, I discussed the possible scenarios that could occur when your patient answers their phone during an appointment. Now, I'll explore how you can leverage smartphones to...

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  • Practice Management

Please Bring Your Smartphone: Part 1


March 16, 2018 Will Kelly DMD

It’s been a decade and a half since I hung my shingle. While setting up and decorating my first office, I printed several signs stating, 'PLEASE POWER DOWN CELL PHONES'...

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  • Practice Management
  • Communication

Communication Challenge: Patient Referrals


March 14, 2018 Pankey Gram

One of the keys to delivering meaningful patient care is upholding the power of relationships in all aspects of your work life. For example, clear communication in the patient referrals process...

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  • Practice Management
  • Communication

Commit to Complete Patient Satisfaction


March 12, 2018 Mary Osborne RDH

In life, there are few things that are truly a 'guarantee.' This word has been thrown around in sales speak for eons, but it's also an empowering tool by which...

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  • Continuing Education
  • Practice Management
  • Communication

Starting a Dental Practice From Scratch: Part 2


March 9, 2018 Jason Hui DDS

After building my dental practice from scratch, my work life began to get more and more intense. I knew I had to slow down, but I didn't know how until...

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